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Background |
| Step 1 |
| Step 2 |
| Step 3 |
| Step 4 |
| Step 5 |
| Step 6 |
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Step 3: Reconfiguration/Troubleshooting the demo machine settings:
I expected the demo image works as soon as I logon to demo machine. It seems to be its not configured correctly and I had a hard time on launching the Central Administration page as well PWA site.
(It's a beta product, so no complains and no worries. It’s just a observation and feedback.)
To launch the SharePoint Central Administration site, please do the following steps:
Start menu -> All Programs -> Microsoft SharePoint 2010 Products -> SharePoint 2010 Central Administration
If you able to launch the SharePoint 2010 Central Administration site, you are lucky and skip the following and navigate to Step 4 of this article.
Troubleshoot the errors/issues in the following order.
(a) Application Pool Issues:
I found the great post from SharePoint expert stating that sites on demo image are using the named application pool instead of GUID.
Application Pool mis-configuration in SharePoint 2010
It's generating the warning message on event log.
(Start menu -> All Programs -> Administrative Tools -> Event Viewer)
To fix this issue, you have to associate the correct GUID for every site on IIS.
Let’s look the list of the application pools and sites created on IIS Manager.
Steps: Start menu -> All Programs - > Administrative Tools -> Internet Information Services (IIS) Manager
(FYI: Demo machine is using IIS 7.0 to host the sites)
Reconfigure the application pool of MOSS Project Server site:
- On IIS Manager, under “Sites” expand MOSS – Project Server node -> _vti_bin -> Right Click on sts -> Manage Web Application -> Advanced Settings -> Look for Application Pool listed
- If you see the application pool “SecurityTokenServiceApplicationPool”, you should reassign this with GUID of SecurityTokenServiceApplicationPool
- To reassign the GUID, click on ellipses button next to “SecurityTokenServiceApplicationPool”
- You can find the correct GUID for “ SecurityTokenServiceApplicationPool “ using the SharePoint 2010 Management Shell”
(Start menu > All Programs -> Microsoft SharePoint 2010 Products -> SharePoint 2010 Management Shell)
Please enter the following command to determine the application pool GUID:
SPIisWebServiceApplicationPool | select ID, Name
- To reassign the GUID, click on ellipses button next to “SecurityTokenServiceApplicationPool”
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Select 9bcc72ae-81c1-47d3-873e-ea87006c6f8a from dropdown and click OK twice
Repeat the above steps for the rest of the sites (Finance Web, HR Web, Internet, Intranet, IT Web, LCA Web and SharePoint Central Administration V4).
Restart the IIS from command prompt by typing IISRESET
(b) SQL Server 2008 consuming the major portion of memory on demo machine and demo machine is very slow on launching SharePoint Central Administration site.
There is a possibility that SQL Server is consuming the major portion of memory of the machine. You can find it by launching the Task Manager on demo machine. If you noticed that sqlserver.exe is using most of memory, you need to set the SQL Server memory settings by launching the SQL Server Management Studio.
Steps:
- Start menu -> All Programs -> Microsoft SQL Server 2008 -> SQL Server Management Studio
- Log on to DEMO2010A server with windows authentication -> Connect
- Right click on DEMO2010A -> Properties -> Memory -> Look for Minimum and Maximum Memory Settings; Max Memory should be between 256 MB to 1024 MB based on your machine’s memory configuration
- Click OK to save the settings
- Right click on Demo201A and Restart (OR)Restart the MS SQL Server Service from Administrative Tools -> Services
Also refer the following post on how to set the SQL Server memory settings.
SharePoint 2010: When SQL memory usage keeps growing.
(c) 3. Getting the error “Can not connect to the configure database” when you launch the SharePoint Central Administration site
Possible reasons:
- You may be just started demo machine and all the required services are not yet started. Wait for 10 to 15 minutes and try to access the URL again
- Run the SharePoint configuration wizard by launching from Start menu -> All Programs -> Microsoft SharePoint 2010 Products -> SharePoint 2010 Products Configuration Wizard
The following information may be required to enter while you running the wizard.
- Database server: DEMO2010A
- Database name: SharePoint_Config
- Port number: 2010
- Authentication provider: NTLM
- Central Administration URL: http://demo2010a:2010/
Running the configuration wizard from command prompt:
Sometimes, configuration wizard will run for 5 hours and ended up with configuration failed error. If this is a case, you can try to use the command prompt to run the configuration wizard. Please note, I am not sure whether it’s supported command or not. But I tried this and it works for me. Also note that command prompt wizard will perform 4 steps out of 10.
After completing the 4 steps on upgrade, you have to launch the SharePoint 2010 Products Configuration Wizard to complete the process. At this point, you might be prompted to choose the “Connect to an existing server farm”. Please choose the option “Connect to an existing server farm” option and use the database server and database name as listed above during the configuration wizard steps.
Navigate to Step 4 of this article.
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